Question 1

Additional Turnaround Time

Accepted Answer

+3 days for printed tags
+5 days heat transfer tags
+3 days for sewn-in tag removal (if needed, depending on the garment)

Question 2

Print Method

Accepted Answer

Our standard print method for all custom tags is pad printing, but we also offer custom tags via screen printing and heat transfer. All three methods have their pros and cons.
Pad printing is efficient from a material standpoint after creating the plates, and it's pretty quick to print compared to screen and transfer tags. Pad-printed tags can also hold great detail from an image clarity standpoint. However, size and color are limited here to 2.5” x 2.5”, and primary colors are black, tonal white, and medium gray.
Screen-printed tags could be more efficient from a time and material standpoint but offer a more extensive range of colors and print sizes with a maximum length of 4” x 4”.
Heat transfer tags are our default for all fleece garments, such as hoodies and joggers, as they provide the most image clarity on a fleecy fabric. Another benefit is that the print can be in unlimited colors, but the cost is much higher because of the required transfer time. Maximum image size is 4” x 4”.

Question 3

Image Size

Accepted Answer

This varies by print method and is listed right above here.

Question 4

Ink Colors

Accepted Answer

Standard ink colors for tag printing are black and tonal (think the shirt color mixed with white). Custom ink colors are available for a $25 custom mixing fee and require a minimum of 250 pieces.

Question 5

Recommended Information

Accepted Answer

We recommend including the following information in your tag art: company name, RN#, fabric contents, country of origin, and care instructions.

Question 6

Font Size

Accepted Answer

Keep tag art moderately bold. The minimum type size recommended is 3 points for pad printing and 6 points for screen printing or heat transfer tags. We can go smaller, but anything less than recommended may not be legible, depending on your shirt style, ink type, and color.

Question 7

Minimum Quantities

Accepted Answer

Our minimum order for tag printing is 20 pieces per design. How the sizes are broken down is entirely up to you. For example, 12 SM, 24 MD, 24 LG, 12 XL. If you decide to change the garment style on your order, you must purchase at least 72 pieces. You will be priced at the 72-quantity tag printing, not the overall total of your order.

Question 8

Tearaway Tags

Accepted Answer

If your shirts come with tearaway tags, we do not charge to remove them. However, tearaway tags sometimes leave small pieces in the shirt seam. If you don’t pay for tag removal, we cannot remove all tag pieces should some remain in the seam. If you want them unsewn for removal, thus eliminating the chance of the tearaway remnants, standard removal fees and turnarounds apply.

Question 9

Tag Removal

Accepted Answer

Please add +3 days to your turnaround time for removing sewn manufacturer tags. Not all seam styles are the same; therefore, not all sewn-in tags are removed the same way.

Question 10

Custom Tag Placement

Accepted Answer

There is a 0.5” placement allowance in any direction on tag prints.

Question 11

Ink Changes

Accepted Answer

‍Ink changes are not allowed on tag prints.

Question 12

Multiple Color Tag Art

Accepted Answer

If you want multiple ink colors in your tag art, the minimum is 2,000 pieces, which is custom-priced. Contact a printing pro for details.

Question 13

Policies and Order Guidelines

Accepted Answer

By having tags printed or removed on your order, you agree to accept the terms of our order policies and guidelines.

Qty	Pad	Screen	Transfer	Removal*
20 – 49	+ $4.00	+ $5.00	+ $3.50	+ $2.00
50 – 199‍	+ $1.30	+ $2.00	+ $2.50	+ $0.60
200 – 999	+ $0.90	+ $1.50	+ $1.75	+ $0.55
‍1000+	+ $0.60	+ $1.00	+ $1.50	+ $0.50

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