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Help Center
Why do custom hats take longer than other pieces?
While hats may seem easier from the outside because of their smaller size, some challenges come from bulk embroidering them.
Due to the nature of machine embroidery, the garment used needs to be flattened to ensure stability and consistent outputs. While certain hat types (like beanies) can easily lay flat. Generally, any baseball cap cannot be flattened without sustaining some structural damage, so the process must be slowed down to avoid any mistakes.
The extra time needed is worth it, though, we promise! We want to get the highest quality apparel and embroidery out to you—and tiny adjustments to the process ensure that.